FAQ | KOUKI

What services does KouKi provide?

KouKi offers three main services: Professional photography, ski equipment rental through RAKUSNOW, and vacation stays in Niseko.

Where are you located?

We're based in Kutchan, Niseko area of Hokkaido, Japan.

How do I book ski equipment rental?

Complete our online booking form, and our specialist will deliver equipment to your location at your preferred time.

What photography services do you offer?

We provide ski action photography, landscape photography, and professional photoshoots for brands and individuals.

What is your cancellation policy?

Each service has specific cancellation terms. Generally, free cancellation is available up to 2 days before the service date.

How can I contact customer service?

Contact us through email at info@kouki.com or phone at 080-7140-6154.