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Kouki

SKI RENTAL

Reservation Form

  • If delivery is on the day before the rental start date, it must be after 5 PM, otherwise an additional day's rental fee will be charged.

  • Delivery times are from 9:00 AM to 8:00 PM. A 5000 JPY rush fee will be charged for deliveries outside these hours.

  • This is an estimated time. If uncertain, leave blank. Our customer service will confirm later. Date Time

  • If returning on the day after the rental end date, an additional day's rental fee will be charged.

  • Return times are from 9:00 AM to 8:00 PM. A 5000 JPY rush fee will be charged for returns outside these hours.

  • This is an estimated time. If uncertain, leave blank. Our customer service will confirm later. Date Time

Rental Type
Snowboard
Ski

Rental Item

Board
Helmet
Boots
Jacket and Pants
Full Package

Renter Information

Purchase Item

Note: Upon submission, a customer service representative will contact you to confirm specific details (sizes, colors, etc.).

*Additional items of interest may be listed here - our team will verify availability and respond accordingly.

Cancellation Policy

  1. Free cancellation is available up to 2 days before your scheduled arrival date. No refunds will be issued for cancellations made within 2 days of arrival.

  2. Date changes can be made free of charge up to 2 days before your scheduled arrival. Changes requested within 2 days of arrival will incur a fee equivalent to one night's stay.

  3. In case of force majeure events (such as typhoons or severe snowstorms) that result in airport closure and make travel to Niseko impossible, free cancellation will be granted with proper documentation.

Equipment Rental Rules

  1. Please inspect the snowboard/ski condition upon rental and take photos for documentation.

  2. Deep scratches on the base (exposing core material or visible wood core) will incur charges.

  3. Charges apply for bent, broken, or chipped board edges.

  4. Charges apply for board base bulging or cracking.

  5. Charges apply for board surface cracking or body breakage.

  6. Damage to bindings caused by external impact or collision will incur charges.

  7. Any of the above conditions will be charged at repair cost.

  8. For irreparable items, compensation will be charged at a 14-day rental rate.

  9. In case of third-party damage, upon determination of responsibility and mutual agreement, charges will be borne by the responsible third party.

RAKUSNOW offers a one-stop service with the most dedicated and professional staff. After placing an order, there's no need to visit the store for fittings. A specialist will bring suitable equipment to your specified location to assist with dressing. At the agreed time, another specialist will collect the equipment from the designated location, saving you time from store visits and queuing.

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